Privacy Policy

Tsavo Cats Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our safari booking services.

We adhere to international data protection standards and are committed to transparency in how we handle your personal data.

Personal Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form or safari inquiry
• Book a tour or safari package
• Subscribe to our newsletter
• Request a custom quote or brochure
• Contact us via email, phone, or WhatsApp

This information may include:

• Identity Data: Full name, nationality, passport details
• Contact Data: Email address, phone number, mailing address
• Travel Data: Travel dates, preferences, dietary needs, medical conditions
• Payment Data: Billing address, payment method (processed securely by third parties)

Automatically Collected Information

When you browse our website, we automatically receive certain technical data including your IP address, browser type, operating system, device information, referring URLs, pages visited, and time spent on each page. This helps us improve your browsing experience.

Your personal information is used for the following legitimate purposes:

• Booking Management: Process, confirm, and manage your safari reservations
• Communication: Respond to inquiries, provide quotes, and send booking confirmations
• Personalization: Tailor safari recommendations based on your preferences
• Marketing: Send promotional offers and newsletters (only with your explicit consent)
• Service Improvement: Analyze usage patterns to enhance our website and services
• Legal Compliance: Meet regulatory requirements and respond to lawful requests
• Security: Detect, prevent, and address fraud or technical issues

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data with:

• Service Providers: Hotels, lodges, transport companies, and local guides necessary to fulfill your booking
• Payment Processors: Secure third-party services for transaction processing
• Government Authorities: Border control, immigration, or law enforcement when legally required
• Insurance Partners: Travel insurance providers (with your consent)

We implement robust technical and organizational measures to safeguard your personal information:

• Encryption: SSL/TLS encryption for all data in transit and at rest
• Infrastructure: Secure servers with advanced firewall protection and intrusion detection
• Access Control: Strict authentication protocols with role-based access restrictions
• Monitoring: Regular security audits, vulnerability assessments, and penetration testing
• Training: Ongoing staff education on data protection best practices

While we strive for maximum security, no internet transmission or electronic storage method is 100% secure. We continuously update our security practices to address emerging threats.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. Cookies are small text files stored on your device that help us remember your preferences.

You can manage cookie preferences through your browser settings. For comprehensive information about our cookie usage, please review our dedicated Cookie Policy .

Under applicable data protection regulations, you have the following rights:

• Right of Access — Obtain confirmation and copies of your personal data
• Right to Rectification — Correct inaccurate or incomplete information
• Right to Erasure — Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing — Limit how we process your information
• Right to Object — Object to processing based on legitimate interests or direct marketing
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Withdraw Consent — Revoke previously granted consent at any time

Have questions about this Privacy Policy or wish to exercise your data protection rights? Reach out through any of the following channels: